Jewelry Express Atlanta’s Return Policy:
Our goal is for you to be completely satisfied with your order. If for any reason you didn’t love the product you bought from us, you are welcome to return it unless it’s a gold or diamond item. Jewelry Express Atlanta accepts returns or exchanges so long as they are within 14 days of purchase. All returns must be unworn, undamaged, and in saleable condition to be eligible for a refund. Please send back the order with its original receipt if you’re able.
Here’s how to start your return:
Send an email to JewerlyExpressATL@gmail.com and forward or screenshot your original receipt in the email. We will reach back out to you within 1-2 business days and provide you with a free shipping label for your return!
*If a BOGO item was purchased, be sure to include the free item within your return or it will not be accepted and refunded.
Gold, Diamond, and Customized Jewelry:
Gold, diamond, or any customized pieces ordered from Jewelry Express Atlanta are not subject to returns or refunds.